Pricing
Free to keep your family together. A one-time unlock when it counts.
We never put your family or your safety behind a paywall — unlimited members and the medication grounding guard are free, forever. A care crisis is acute and short, so Wayluma prices the moment, not a subscription: when the denial or the renewal hits, one flat unlock reads the whole pile for 90 days.
Wayluma Free is open now. The Crisis Pack isn’t for sale yet — join the waitlist and we’ll bring you in when checkout opens, at the price shown, held for the first families.
Wayluma Free
Get your whole family on the same page tonight — for nothing.
$0
Free forever — available now. The floor, never the bait.
Start free — no card- One shared care circle with unlimited family members — invite every sibling, spouse, and in-law at no cost
- Plain-language decoder for everyday paperwork (after-visit summaries, medication lists, lab results) — up to 5 documents a month
- Medication list with “worth asking the pharmacist about” flags — the grounding guard and safety flags ship in every tier
- Shared appointments and one family timeline
- Every answer routes you to the office that decides — Medicare, your state Medicaid office, Social Security, and a free SHIP counselor
Wayluma Crisis Pack
When the denial, the discharge, or the renewal hits — read the whole pile before the deadline does.
$39 once
A one-time unlock for a 90-day stretch, then you’re back on Free — re-buy only if another crisis comes. No subscription, no auto-renew. (For a genuinely ongoing dual-eligible case, an optional $149/year keeps it on.) Not for sale yet — join the waitlist; the price is a starting point we’ll confirm with the first families.
Join the waitlist- Everything in Free, with unlimited document decodes for 90 days
- The deep Medicare AND Medicaid coverage decoder — reads your parent’s own MSN, plan EOB, ANOC/EOC, and prior-auth or denial letters and explains, in plain words, what’s covered and what it’ll likely cost
- Appeal rights surfaced calmly: the right and the deadline printed on the document, plus the exact office that handles it — never advice on whether to appeal
- Fast-appeal alerting when a “care is ending” notice appears (hospital Important Message / NOMNC) — points to the number on the notice and the short window, the night it lands
- Assistance-program navigator: surfaces that programs exist and who checks eligibility — Medicare Savings Programs (QMB/SLMB/QI), dual-eligible / Medicaid, Extra Help (LIS), PACE, and free SHIP counselors. Never “you qualify.”
- QMB balance-billing flag: if a parent is in QMB, a Medicare cost-sharing bill may be improper — framed as “worth questioning, here’s who to call.”
Wayluma for operators & senior-living communities
In developmentA subsidized, human-in-the-loop version distributed through senior-living operators and caregiver benefits — free or near-free to the family. It stays behind a strict neutrality firewall: whoever pays, Wayluma routes to the same free verifiers and never steers a plan choice.
“Then I’ll just call SHIP — it’s free.”
You should. A free SHIP counselor is the best human help in this category, and Wayluma points you to one on every screen — shiphelp.org, 877-839-2675.
But a counselor opens at nine and answers one question at a time. Wayluma reads your whole stack of mail tonight — Mom’s statement, this plan’s EOB, that denial letter — tells you which is which and what each means, and surfaces the appeal deadline hiding on page two. So you still have time, and the right questions, before you ever pick up the phone.
We’re the smoke detector, not the fire department. Wayluma gets your family ready for that call. It never replaces it.
An honest comparison
What each one is actually for.
The free options are good — Wayluma sends you to them. Here’s where Wayluma earns its keep, and where it honestly doesn’t.
| What you need at 11pm | Wayluma | Free SHIP counselor | Generic AI | Human concierge |
|---|---|---|---|---|
| Reads your specific pile of mail | Yes | By phone, one at a time | Yes, but ungrounded | Yes |
| There at 11pm, before tomorrow’s deadline | Yes | Office hours | Yes | Usually no |
| Refuses to invent a number, date, or deadline | Yes — grounding guard | Yes | No — it will guess | Yes |
| Never says “you qualify” — routes you to the office that decides | Yes | Yes | No — it will guess | Varies |
| One shared view for the whole family, across states | Yes | No | No | Sometimes |
| Free | Free tier | Yes, fully | Yes | Only if your plan offers it |
| Unbiased — no one pays it to steer you | Yes | Yes | Yes | Depends who pays |
SHIP is the best human help in this category — a free, trusted counselor in all 50 states, and Wayluma points you to one on every screen (shiphelp.org · 877-839-2675). This isn’t Wayluma versus SHIP. It’s what each is for: Wayluma reads tonight’s pile and finds the deadline so your family walks into that call ready. It gets you ready for SHIP — it never replaces it.
Wayluma shows you the door and the phone number — only the office named on each card (your state Medicaid office, Social Security, the plan, or Medicare) can confirm what applies to your parent. It never tells you that you qualify and never gives medical or legal advice.
Wayluma helps your family organize and understand documents. It is not a doctor, nurse, or pharmacist, and it does not give medical advice. Always confirm anything about medications, treatment, or coverage with the right professional.